Our understanding is that moving customers through the sales process would be classified as a ‘professional service’ with a requirement that in-person meetings be appointment only. Where possible, it is recommended meetings should be held virtually and utilize electronic documents and signatures.

General recommendations for enhanced safety protocols for any in-person meetings include:

  • Develop formal COVID safety protocols and keep copies of this plan on-site should you be contacted by Alberta Health Services.
  • Implement a COVID screening / questionnaire for staff and any customers.
  • Masks worn at all times.
  • Maintain at least 2 metres physical distancing.
  • Staff and customers to sanitize hands prior to meeting.
  • Introduce enhanced cleaning protocols for any meeting space.
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